Privacy Policy
1. Who We Are
This website is operated by Versence Inc. (ヴェルセンス株式会社), 3-13-6 Matsunoki, Suginami-ku, Tokyo 166-0014, Japan. Contact: info@versence.jp.
2. Information We Collect
Contact form: name, email address, and the content of your message. Purchases: your order is processed by Creem as the merchant of record; we receive your name, email address, and order details, but never your full card number. Newsletter (when available): email address and your subscription preferences.
3. How We Use Information
To deliver purchased products and send order-related emails, to respond to inquiries, to send newsletters you have opted into (you can unsubscribe at any time via the link in each email), and to improve our content and services.
4. Payment Processing
Payments are handled by Creem as the merchant of record. Your payment information is processed under Creem's own privacy policy and security standards. We do not store credit card numbers on our servers.
5. Sharing
We do not sell your personal information. We share data only with service providers necessary to operate this business (payment processing, email delivery, website hosting), or when required by law.
6. Analytics and Cookies
We may use privacy-conscious analytics to understand aggregate site usage (page views, referrers). These tools do not identify you personally. Essential cookies may be used for site functionality.
7. Data Retention and Security
We keep personal data only as long as needed for the purposes above or as required by law, and protect it with appropriate technical and organizational measures.
8. Your Rights
You may request access to, correction of, or deletion of your personal data by contacting us at info@versence.jp. If you are in a jurisdiction with specific privacy rights (such as the EU or UK), we will honor applicable requests.
9. Changes to This Policy
We may update this policy from time to time. The latest version posted on this page applies.
Last updated: August 2026